At times, the Vivo iQoo Neo 855 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from several places. So, so that you’re able to connect properly to the Wifi network with your Vivo iQoo Neo 855, we decided to write this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you have to do on the Vivo iQoo Neo 855. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Vivo iQoo Neo 855 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo iQoo Neo 855
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Vivo iQoo Neo 855 may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Vivo iQoo Neo 855. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you’re able to try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Vivo iQoo Neo 855 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Vivo iQoo Neo 855. In cases where it still does not function, go to the next trick.
Retype Password
At times the authentication problem comes from the method you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its Vivo iQoo Neo 855. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is occasionally incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo iQoo Neo 855. Then try to reconnect with your Vivo iQoo Neo 855.
Check box settings
In cases where none of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your Vivo iQoo Neo 855 again to Wifi. In cases where the authentication trouble persists, we recommend that you contact your service provider or a telephone store.
