Oftentimes, the Tecno Phantom 9 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from a lot of places. So, so that you can actually connect properly to the Wifi network with your Tecno Phantom 9, we decided to write this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you have to do on the Tecno Phantom 9. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Tecno Phantom 9 has an authentication problem on the Wifi network
Forget the Wifi network on your Tecno Phantom 9
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Tecno Phantom 9 may display the message: Authentication or authentication error . If the issue comes from there, the answer is quite simple. Simply forget about the Wifi network in your Tecno Phantom 9. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is done, you can actually try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Tecno Phantom 9 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Tecno Phantom 9. If it still does not work, go to the next trick.
Retype Password
Oftentimes the authentication problem comes from the technique you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Tecno Phantom 9. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is from time to time very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Tecno Phantom 9. After that try to reconnect with your Tecno Phantom 9.
Check box settings
If none of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If this is not the case, select this option. After that try to connect your Tecno Phantom 9 again to Wifi. If the authentication issue carries on, we suggest that you contact your service provider or a telephone retail store.
