At times, the Tecno Spark 4 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by a lot of places. So, so that you’re able to connect properly to the Wifi network with your Tecno Spark 4, we decided to produce this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the Tecno Spark 4. Finally, we will see what it is important to do and check on your Wifi box.
How to proceed when the Tecno Spark 4 has an authentication problem on the Wifi network
Forget the Wifi network on your Tecno Spark 4
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Tecno Spark 4 may display the text: Authentication or authentication error . If the issue comes from there, the solution is very simple. Simply forget about the Wifi network in your Tecno Spark 4. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you’re able to try again to connect to the Wifi network. If the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Tecno Spark 4 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Tecno Spark 4. If it still doesn’t work, go to the next trick.
Retype Password
At times the authentication problem comes from the technique you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its Tecno Spark 4. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is sometimes incredibly simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Tecno Spark 4. After that try to reconnect with your Tecno Spark 4.
Check box settings
If non-e of the previous solutions did work, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Tecno Spark 4 again to Wifi. If the authentication issue persists, we advise that you contact your service provider or a telephone store.