At times, the Vivo U3x displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly originate from several places. So, so that you’re able to connect properly to the Wifi network with your Vivo U3x, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you must do on the Vivo U3x. At last, we will see what it’s important to do and check on your Wifi box.
What to do when the Vivo U3x has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo U3x
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Vivo U3x may display the text: Authentication or authentication error . If the issue comes from there, the answer is quite easy. Simply forget about the Wifi network in your Vivo U3x. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is completed, you’re able to try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Vivo U3x because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Vivo U3x. If it still doesn’t function, go to the next trick.
Retype Password
At times the authentication problem originates from the way you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its Vivo U3x. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is at times very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo U3x. After that try to reconnect with your Vivo U3x.
Check box settings
If non-e of the previous answers did function, the problem may be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Vivo U3x again to Wifi. If the authentication issue persists, we suggest that you contact your service provider or a telephone store.
