Occasionally, the Tecno Spark 4 Air displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from many places. So, so that you’re able to connect properly to the Wifi network with your Tecno Spark 4 Air, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you have to do on the Tecno Spark 4 Air. At last, we will see what it is actually necessary to do and check on your Wifi box.
How to proceed when the Tecno Spark 4 Air has an authentication problem on the Wifi network
Forget the Wifi network on your Tecno Spark 4 Air
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Tecno Spark 4 Air may display the message: Authentication or authentication error . If the problem comes from there, the answer is straightforward. Just forget about the Wifi network in your Tecno Spark 4 Air. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is completed, you’re able to try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Tecno Spark 4 Air because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Tecno Spark 4 Air. If it still will not work, go to the next trick.
Retype Security password
Occasionally the authentication problem originates from the solution you type the Wifi network security password. Certainly, it is actually sometimes subtle to type a security password Wifi on its Tecno Spark 4 Air. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is sometimes incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Tecno Spark 4 Air. Then try to reconnect with your Tecno Spark 4 Air.
Check box settings
If non-e of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the case, choose this option. Then try to connect your Tecno Spark 4 Air again to Wifi. If the authentication problem continues, we advise that you contact your service provider or a telephone retail store.
