Sometimes, the Wiko Y60 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially come from several places. So, so that you’re able to connect properly to the Wifi network with your Wiko Y60, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you have to do on the Wiko Y60. Finally, we will see what it is required to do and check on your Wifi box.
How to proceed when the Wiko Y60 has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko Y60
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko Y60 may display the text: Authentication or authentication error . In the event that the issue comes from there, the answer is quite simple. Just forget about the Wifi network in your Wiko Y60. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is completed, you’re able to try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Wiko Y60 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Wiko Y60. In the event that it still does not work, go to the next trick.
Retype Security password
Sometimes the authentication problem originates from the solution you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its Wiko Y60. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of laptop problems, the solution is at times very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Wiko Y60. After that try to reconnect with your Wiko Y60.
Check box settings
In the event that none of the prior answers did work, the problem might be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Wiko Y60 again to Wifi. In the event that the authentication issue carries on, we advise that you contact your service provider or a telephone retail store.
