Oftentimes, the Honor 20 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly originate from several places. So, so that you can connect properly to the Wifi network with your Honor 20, we decided to write this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you have to do on the Honor 20. Finally, we will see what it truly is necessary to do and check on your Wifi box.
How to proceed when the Honor 20 has an authentication problem on the Wifi network
Forget the Wifi network on your Honor 20
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Honor 20 may display the text message: Authentication or authentication error . In cases where the trouble comes from there, the solution is fairly simple. Just forget about the Wifi network in your Honor 20. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Honor 20 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Honor 20. In cases where it still will not work, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the way you type the Wifi network password. In truth, it truly is sometimes subtle to type a password Wifi on its Honor 20. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is from time to time very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Honor 20. Then try to reconnect with your Honor 20.
Check box settings
In cases where none of the previous solutions did work, the problem could be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your Honor 20 again to Wifi. In cases where the authentication trouble continues, we recommend that you contact your service provider or a telephone retail store.
