You have just acquired an Vivo Y15 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Vivo Y15 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Vivo Y15 directly back. Certainly, there are several techniques to fix this trouble. We will consequently discover in this article, what are the things to do and verify in order that the SIM card is recognized on your Vivo Y15.
How to proceed when ever the SIM card is not recognized on my Vivo Y15
If the SIM card is not recognized on your Vivo Y15, below is a list of things that could help you identify the source of the trouble, discover repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo Y15 is to wash it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Vivo Y15
Oftentimes the trouble may possibly originate from the tracking of the SIM card. In truth, it often occurs that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Vivo Y15 from reading the SIM card. To fix this trouble, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the trouble comes from the SIM card, you can test it on another phone and you will have your answer. In case it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Vivo Y15
If the two previous steps do not give anything, it can be required to test another SIM card to find out if the trouble comes from the card. Certainly, if other SIM card function on the Vivo Y15, it can be because the trouble comes from the card. Otherwise, it can be at the level of the smartphone that we will have to look.
Check that your Vivo Y15 is not Simlocker
If you have tried several SIM cards on the Vivo Y15 and non-e are recognized, the smartphone might be Simlocker. It indicates that the Vivo Y15 will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that could do that.
Check that the problem will not originate from the ROM installed on the Vivo Y15
This part mainly concerns the people who root the Vivo Y15 to install a ROM that is not initial. If this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we recommend you to bring your Vivo Y15 and the SIM card back to one of your operator’s shops.
