You have just purchased an Vivo S5 and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Vivo S5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Vivo S5 directly back. In truth, there are several methods to solve this trouble. We will consequently observe in this content, what are the things to do and verify to ensure that the SIM card is recognized on your Vivo S5.
How to proceed when ever the SIM card is not recognized on my Vivo S5
In cases where the SIM card is not recognized on your Vivo S5, below is a list of things that may help you determine the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo S5 is to clean it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Vivo S5
Sometimes the trouble may be caused by the tracking of the SIM card. In truth, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Vivo S5 from reading the SIM card. To solve this trouble, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the trouble originates from the SIM card, you’re able to test it on a different phone and you will have your answer. If it is not recognized on other devices, you’re able to change the SIM card.
Try another SIM card on your Vivo S5
In cases where the two previous steps do not give anything, it can be important to test a different SIM card to find out whenever the trouble originates from the card. In truth, whenever other SIM card function on the Vivo S5, it can be because the trouble originates from the card. Otherwise, it can be at the level of the phone that we will have to look.
Confirm that your Vivo S5 is not Simlocker
If you have tried several SIM cards on the Vivo S5 and non-e are recognized, the phone could possibly be Simlocker. This implies that the Vivo S5 will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net that may do that.
Check that the problem does not be caused by the ROM installed on the Vivo S5
This part mainly concerns the people who root the Vivo S5 to install a ROM that is not initial. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We advise that you reinstall an initial ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we advise you to bring your Vivo S5 and the SIM card back to one of your operator’s shops.
