Oftentimes, the Vivo X60 Pro displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by a lot of places. So, so that you’re able to connect properly to the Wifi network with your Vivo X60 Pro, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the Vivo X60 Pro. At last, we will see what it is important to do and check on your Wifi box.
How to proceed when the Vivo X60 Pro has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo X60 Pro
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Vivo X60 Pro may display the text message: Authentication or authentication error . In cases where the problem comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Vivo X60 Pro. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is completed, you’re able to try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Vivo X60 Pro because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Vivo X60 Pro. In cases where it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the technique you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its Vivo X60 Pro. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally very simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo X60 Pro. After that try to reconnect with your Vivo X60 Pro.
Check box settings
In cases where none of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Vivo X60 Pro again to Wifi. In cases where the authentication problem carries on, we recommend that you contact your service provider or a telephone retail store.
