Oftentimes, the Vivo Y72 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from many places. So, so that you may connect properly to the Wifi network with your Vivo Y72, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you must do on the Vivo Y72. At last, we will see what it truly is necessary to do and check on your Wifi box.
What to do when the Vivo Y72 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y72
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Vivo Y72 may display the message: Authentication or authentication error . In cases where the trouble comes from there, the solution is quite easy. Just forget about the Wifi network in your Vivo Y72. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s carried out, you may try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Vivo Y72 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Vivo Y72. In cases where it still does not function, go to the next trick.
Retype Password
Oftentimes the authentication problem comes from the method you type the Wifi network security password. Certainly, it truly is sometimes subtle to type a security password Wifi on its Vivo Y72. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is at times extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo Y72. After that try to reconnect with your Vivo Y72.
Check box settings
In cases where non-e of the previous solutions did function, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Vivo Y72 again to Wifi. In cases where the authentication trouble continues, we suggest that you contact your service provider or a telephone retail store.
