At times, the Silent Circle displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from many places. So, so that you may connect properly to the Wifi network with your Silent Circle, we decided to produce this guide. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you must do on the Silent Circle. Finally, we will see what it is necessary to do and check on your Wifi box.
How to proceed when the Silent Circle has an authentication problem on the Wifi network
Forget the Wifi network on your Silent Circle
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Silent Circle may display the text: Authentication or authentication error . If the issue comes from there, the answer is very simple. Simply forget about the Wifi network in your Silent Circle. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s carried out, you may try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Silent Circle because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Silent Circle. If it still doesn’t work, go to the next trick.
Retype Security password
At times the authentication problem comes from the way you type the Wifi network password. In fact, it is sometimes subtle to type a password Wifi on its Silent Circle. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is sometimes extremely simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Silent Circle. Then try to reconnect with your Silent Circle.
Check box settings
If none of the prior answers did work, the problem might be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If this is not the case, select this option. Then try to connect your Silent Circle again to Wifi. If the authentication issue continues, we advise that you contact your service provider or a telephone retail store.
