Sometimes, the SFR Startrail 6 Plus displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly result from several places. So, so that you can connect properly to the Wifi network with your SFR Startrail 6 Plus, we decided to write this guide. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you have to do on the SFR Startrail 6 Plus. Finally, we will see what it’s important to do and check on your Wifi box.
What to do when the SFR Startrail 6 Plus has an authentication problem on the Wifi network
Forget the Wifi network on your SFR Startrail 6 Plus
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your SFR Startrail 6 Plus may display the text: Authentication or authentication error . In cases where the trouble comes from there, the solution is very simple. Simply forget about the Wifi network in your SFR Startrail 6 Plus. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s completed, you can try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the SFR Startrail 6 Plus because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your SFR Startrail 6 Plus. In cases where it still will not function, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the method you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its SFR Startrail 6 Plus. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is occasionally incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your SFR Startrail 6 Plus. After that try to reconnect with your SFR Startrail 6 Plus.
Check box settings
In cases where none of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. After that try to connect your SFR Startrail 6 Plus again to Wifi. In cases where the authentication trouble carries on, we advise that you contact your service provider or a telephone store.
