You have just bought an Samsung XCover 4 and when you turn it on, it displays the following error text: SIM card not recognized. From time to time the Samsung XCover 4 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Samsung XCover 4 directly back. In fact, there are many tricks to fix this issue. We will therefore find out in this content, what are the stuff to do and confirm in order that the SIM card is recognized on your Samsung XCover 4.
What to do when ever the SIM card is not recognized on my Samsung XCover 4
In cases where the SIM card is not recognized on your Samsung XCover 4, below is a list of stuff which could help you identify the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Samsung XCover 4 is to wash it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Samsung XCover 4
From time to time the issue may possibly come from the location of the SIM card. In truth, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Samsung XCover 4 from reading the SIM card. To fix this issue, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the issue comes from the SIM card, you can actually test it on another phone and you will have your answer. In case it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Samsung XCover 4
In cases where the two previous steps do not give anything, it can be important to test another SIM card to find out if the issue comes from the card. In fact, if other SIM card work on the Samsung XCover 4, it can be because the issue comes from the card. Otherwise, it can be at the level of the telephone that we will have to look.
Check that your Samsung XCover 4 is not Simlocker
If you have tried many SIM cards on the Samsung XCover 4 and non-e are recognized, the telephone could possibly be Simlocker. This implies that the Samsung XCover 4 will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net which could do that.
Check that the problem doesn’t come from the ROM installed on the Samsung XCover 4
This part mainly concerns the people who root the Samsung XCover 4 to install a ROM that is not original. In cases where this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We recommend that you reinstall an original ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we advise you to bring your Samsung XCover 4 and the SIM card back to 1 of your operator’s shops.