Asus ZenFone Live: Unrecognized SIM card

You have just purchased an Asus ZenFone Live and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Asus ZenFone Live does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Asus ZenFone Live directly back. In fact, there are several tips to solve this trouble. We will for that reason see in this tuto, what are the stuff to do and confirm in order that the SIM card is recognized on your Asus ZenFone Live.unrecognized-sim-card-asus-zenfone-live

What to do when the SIM card is not recognized on my Asus ZenFone Live

In cases where the SIM card is not recognized on your Asus ZenFone Live, below is a list of stuff that will help you identify the source of the trouble, see repairing the trouble.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Asus ZenFone Live is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Asus ZenFone Live

From time to time the trouble may sourced from the tracking of the SIM card. In truth, it often happens that little metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Asus ZenFone Live from reading the SIM card. To solve this trouble, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different telephone

To find out if the trouble comes from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may modify the SIM card.

Try another SIM card on your Asus ZenFone Live

In cases where the two previous steps do not give anything, it can be required to test a different SIM card to find out whenever the trouble comes from the card. In fact, whenever other SIM card work on the Asus ZenFone Live, it can be because the trouble comes from the card. Otherwise, it can be at the level of the telephone that we will have to look.

Confirm that your Asus ZenFone Live is not Simlocker

If you have tried several SIM cards on the Asus ZenFone Live and non-e are recognized, the telephone may be Simlocker. It indicates that the Asus ZenFone Live will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that will do that.

Check that the problem doesn’t sourced from the ROM installed on the Asus ZenFone Live

This part mainly concerns the people who root the Asus ZenFone Live to install a ROM that is not original. In cases where this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We advise that you reinstall an original ROM and re-test it.

In cases where nothing functions

In cases where all the above solutions do not work, we recommend you to bring your Asus ZenFone Live and the SIM card back to one of your operator’s shops.