You have just purchased an Realme 5 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Realme 5 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Realme 5 directly back. In truth, there are several tips to fix this trouble. We will for that reason see in this tuto, what are the stuff to do and verify to ensure the SIM card is recognized on your Realme 5.
What to do when ever the SIM card is not recognized on my Realme 5
In cases where the SIM card is not recognized on your Realme 5, below is a list of stuff that could help you identify the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Realme 5 is to clean it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Realme 5
Sometimes the trouble might come from the location of the SIM card. In truth, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Realme 5 from reading the SIM card. To fix this trouble, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the trouble comes from the SIM card, you can test it on a different phone and you will have your answer. When it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Realme 5
In cases where the two previous steps do not give anything, it’s necessary to test a different SIM card to find out whenever the trouble comes from the card. In truth, whenever other SIM card function on the Realme 5, it’s because the trouble comes from the card. Otherwise, it’s at the level of the phone that we will have to look.
Check that your Realme 5 is not Simlocker
If you have tried several SIM cards on the Realme 5 and none are recognized, the phone could be Simlocker. This implies that the Realme 5 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that could do that.
Check that the problem doesn’t come from the ROM installed on the Realme 5
This part mainly concerns the people who root the Realme 5 to install a ROM that is not initial. In cases where this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we recommend you to bring your Realme 5 and the SIM card back to one of your operator’s shops.