You have just acquired an Realme C2s and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Realme C2s does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Realme C2s directly back. Indeed, there are a lot of tricks to solve this issue. We will therefore find out in this content, what are the things to do and confirm to ensure the SIM card is recognized on your Realme C2s.
How to proceed when the SIM card is not recognized on my Realme C2s
In cases where the SIM card is not recognized on your Realme C2s, below is a list of things that may help you discover the source of the issue, find out repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Realme C2s is to clean it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Realme C2s
Oftentimes the issue may possibly result from the tracking of the SIM card. In truth, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Realme C2s from reading the SIM card. To solve this issue, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the issue originates from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to change the SIM card.
Try another SIM card on your Realme C2s
In cases where the two previous steps do not give anything, it’s necessary to test a different SIM card to find out whenever the issue originates from the card. Indeed, whenever other SIM card work on the Realme C2s, it’s because the issue originates from the card. Otherwise, it’s at the level of the mobile phone that we will have to look.
Verify that your Realme C2s is not Simlocker
In case you have tried a lot of SIM cards on the Realme C2s and non-e are recognized, the mobile phone might be Simlocker. It indicates that the Realme C2s will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that may do that.
Check that the problem doesn’t result from the ROM installed on the Realme C2s
This part mainly concerns the people who root the Realme C2s to install a ROM that is not initial. In cases where this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we advise you to bring your Realme C2s and the SIM card back to one of your operator’s shops.
