From time to time, the Nokia Lumia 800 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from many places. So, so that you can actually connect properly to the Wifi network with your Nokia Lumia 800, we decided to produce this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you need to do on the Nokia Lumia 800. Finally, we will see what it is important to do and check on your Wifi box.
What to do when the Nokia Lumia 800 has an authentication problem on the Wifi network
Forget the Wifi network on your Nokia Lumia 800
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Nokia Lumia 800 may display the message: Authentication or authentication error . If perhaps the issue comes from there, the answer is quite easy. Simply forget about the Wifi network in your Nokia Lumia 800. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s completed, you can actually try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Nokia Lumia 800 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Nokia Lumia 800. If perhaps it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the method you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Nokia Lumia 800. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is sometimes very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Nokia Lumia 800. After that try to reconnect with your Nokia Lumia 800.
Check box settings
If perhaps none of the previous solutions did work, the problem may be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. After that try to connect your Nokia Lumia 800 again to Wifi. If perhaps the authentication issue persists, we recommend that you contact your service provider or a telephone retail store.
