Oftentimes, the OnePlus displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from several places. So, so that you can connect properly to the Wifi network with your OnePlus, we decided to produce this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you have to do on the OnePlus. At last, we will see what it is necessary to do and check on your Wifi box.
What to do when the OnePlus has an authentication problem on the Wifi network
Forget the Wifi network on your OnePlus
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your OnePlus may display the message: Authentication or authentication error . If the issue comes from there, the answer is quite easy. Simply forget about the Wifi network in your OnePlus. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the OnePlus because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your OnePlus. If it still will not work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the method you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its OnePlus. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is sometimes very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your OnePlus. After that try to reconnect with your OnePlus.
Check box settings
If none of the previous solutions did work, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. After that try to connect your OnePlus again to Wifi. If the authentication issue remains, we advise that you contact your service provider or a telephone retail store.
