You have just purchased an Motorola One Macro and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Motorola One Macro does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Motorola One Macro directly back. In truth, there are many techniques to fix this problem. We will consequently find out in this tuto, what are the things to do and verify in order that the SIM card is recognized on your Motorola One Macro.
What to do when the SIM card is not recognized on my Motorola One Macro
If perhaps the SIM card is not recognized on your Motorola One Macro, below is a list of things that may help you determine the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Motorola One Macro is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola One Macro
Oftentimes the problem may be caused by the tracking of the SIM card. In fact, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola One Macro from reading the SIM card. To fix this problem, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the problem originates from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to change the SIM card.
Try another SIM card on your Motorola One Macro
If perhaps the two previous steps do not give anything, it is actually necessary to test a different SIM card to find out whenever the problem originates from the card. In truth, whenever other SIM card work on the Motorola One Macro, it is actually because the problem originates from the card. Otherwise, it is actually at the level of the mobile phone that we will have to look.
Confirm that your Motorola One Macro is not Simlocker
In case you have tried many SIM cards on the Motorola One Macro and non-e are recognized, the mobile phone could possibly be Simlocker. It indicates that the Motorola One Macro will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that may do that.
Check that the problem doesn’t be caused by the ROM installed on the Motorola One Macro
This part mainly concerns the people who root the Motorola One Macro to install a ROM that is not original. If perhaps this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We highly recommend that you reinstall an original ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we recommend you to bring your Motorola One Macro and the SIM card back to 1 of your operator’s shops.
