You have just acquired an Moto E6s and when you turn it on, it displays the following error text: SIM card not recognized. At times the Moto E6s does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Moto E6s directly back. Indeed, there are many tricks to solve this issue. We will therefore find out in this tuto, what are the stuff to do and verify to ensure that the SIM card is recognized on your Moto E6s.
How to proceed when ever the SIM card is not recognized on my Moto E6s
If the SIM card is not recognized on your Moto E6s, below is a list of stuff that will help you identify the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Moto E6s is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Moto E6s
At times the issue may possibly result from the tracking of the SIM card. Actually, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Moto E6s from reading the SIM card. To solve this issue, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the issue comes from the SIM card, you’re able to test it on another phone and you will have your answer. If it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Moto E6s
If the two previous steps do not give anything, it is actually necessary to test another SIM card to find out if the issue comes from the card. Indeed, if other SIM card function on the Moto E6s, it is actually because the issue comes from the card. Otherwise, it is actually at the level of the telephone that we will have to look.
Check that your Moto E6s is not Simlocker
When you have tried many SIM cards on the Moto E6s and non-e are recognized, the telephone may be Simlocker. It indicates that the Moto E6s will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.
Check that the problem does not result from the ROM installed on the Moto E6s
This part mainly concerns the people who root the Moto E6s to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we advise you to bring your Moto E6s and the SIM card back to 1 of your operator’s shops.
