You have just acquired an Motorola Moto Z4 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Motorola Moto Z4 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Motorola Moto Z4 directly back. In fact, there are several tricks to solve this issue. We will for that reason see in this content, what are the things to do and check to ensure that the SIM card is recognized on your Motorola Moto Z4.
What to do when ever the SIM card is not recognized on my Motorola Moto Z4
Whenever the SIM card is not recognized on your Motorola Moto Z4, below is a list of things that can help you discover the source of the issue, see repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Motorola Moto Z4 is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Motorola Moto Z4
Sometimes the issue might sourced from the location of the SIM card. Actually, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Motorola Moto Z4 from reading the SIM card. To solve this issue, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the issue comes from the SIM card, you can test it on a different phone and you will have your answer. When it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Motorola Moto Z4
Whenever the two previous steps do not give anything, it is actually required to test a different SIM card to find out if perhaps the issue comes from the card. In fact, if perhaps other SIM card function on the Motorola Moto Z4, it is actually because the issue comes from the card. Otherwise, it is actually at the level of the telephone that we will have to look.
Check that your Motorola Moto Z4 is not Simlocker
If you have tried several SIM cards on the Motorola Moto Z4 and none are recognized, the telephone may be Simlocker. This means that the Motorola Moto Z4 will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that can do that.
Check that the problem does not sourced from the ROM installed on the Motorola Moto Z4
This part mainly concerns the people who root the Motorola Moto Z4 to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We advise that you reinstall an initial ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we advise you to bring your Motorola Moto Z4 and the SIM card back to 1 of your operator’s shops.
