You have just purchased an Motorola Moto E6 and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Motorola Moto E6 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Motorola Moto E6 directly back. In fact, there are several tricks to fix this issue. We will therefore find out in this article, what are the stuff to do and check so that the SIM card is recognized on your Motorola Moto E6.
How to proceed when the SIM card is not recognized on my Motorola Moto E6
If the SIM card is not recognized on your Motorola Moto E6, below is a list of stuff that can help you identify the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Motorola Moto E6 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola Moto E6
Sometimes the issue may originate from the tracking of the SIM card. Actually, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Motorola Moto E6 from reading the SIM card. To fix this issue, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the issue originates from the SIM card, you’re able to test it on a different phone and you will have your answer. If it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Motorola Moto E6
If the two previous steps do not give anything, it’s required to test a different SIM card to find out if perhaps the issue originates from the card. In fact, if perhaps other SIM card work on the Motorola Moto E6, it’s because the issue originates from the card. Otherwise, it’s at the level of the smartphone that we will have to look.
Check that your Motorola Moto E6 is not Simlocker
If you have tried several SIM cards on the Motorola Moto E6 and none are recognized, the smartphone could be Simlocker. This implies that the Motorola Moto E6 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that can do that.
Check that the problem will not originate from the ROM installed on the Motorola Moto E6
This part mainly concerns the people who root the Motorola Moto E6 to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Motorola Moto E6 and the SIM card back to 1 of your operator’s shops.
