Sometimes, the Motorola E6 Play displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially result from several places. So, so that you can connect properly to the Wifi network with your Motorola E6 Play, we decided to write this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you have to do on the Motorola E6 Play. At last, we will see what it truly is required to do and check on your Wifi box.
What to do when the Motorola E6 Play has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola E6 Play
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Motorola E6 Play may display the text: Authentication or authentication error . Whenever the issue comes from there, the solution is straightforward. Just forget about the Wifi network in your Motorola E6 Play. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is completed, you can try again to connect to the Wifi network. If the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Motorola E6 Play because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is very basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Motorola E6 Play. Whenever it still does not work, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the method you type the Wifi network security password. In truth, it truly is sometimes subtle to type a security password Wifi on its Motorola E6 Play. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is at times very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola E6 Play. Then try to reconnect with your Motorola E6 Play.
Check box settings
Whenever none of the prior solutions did work, the problem may be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your Motorola E6 Play again to Wifi. Whenever the authentication issue continues, we highly recommend that you contact your service provider or a telephone store.
