Motorola Moto G Power: Wifi Authentication Problem

Occasionally, the Motorola Moto G Power displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Motorola Moto G Power, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the Motorola Moto G Power. At last, we will see what it is actually important to do and check on your Wifi box.

How to proceed when the Motorola Moto G Power has an authentication problem on the Wifi network

Forget the Wifi network on your Motorola Moto G Power

In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola Moto G Power may display the message: Authentication or authentication error . In the event that the issue comes from there, the solution is quite easy. Simply forget about the Wifi network in your Motorola Moto G Power. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is carried out, you’re able to try again to connect to the Wifi network. If the issue is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Motorola Moto G Power because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Motorola Moto G Power. In the event that it still doesn’t work, go to the next trick.

Retype Security password

Occasionally the authentication problem comes from the method you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Motorola Moto G Power. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in several computer problems, the solution is at times incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto G Power. After that try to reconnect with your Motorola Moto G Power.

Check box settings

In the event that non-e of the previous answers did work, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Motorola Moto G Power again to Wifi. In the event that the authentication issue continues, we advise that you contact your service provider or a telephone retail store.