You have just purchased an Elephone G2 and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Elephone G2 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Elephone G2 directly back. Indeed, there are a lot of methods to fix this problem. We will for that reason observe in this tuto, what are the stuff to do and check to ensure the SIM card is recognized on your Elephone G2.
What to do when ever the SIM card is not recognized on my Elephone G2
Whenever the SIM card is not recognized on your Elephone G2, below is a list of stuff that can help you determine the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Elephone G2 is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Elephone G2
Occasionally the problem may possibly sourced from the location of the SIM card. Actually, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Elephone G2 from reading the SIM card. To fix this problem, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the problem comes from the SIM card, you can test it on another phone and you will have your answer. If it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Elephone G2
Whenever the two previous steps do not give anything, it is necessary to test another SIM card to find out in cases where the problem comes from the card. Indeed, in cases where other SIM card work on the Elephone G2, it is because the problem comes from the card. Otherwise, it is at the level of the phone that we will have to look.
Confirm that your Elephone G2 is not Simlocker
In case you have tried a lot of SIM cards on the Elephone G2 and non-e are recognized, the phone could possibly be Simlocker. It indicates that the Elephone G2 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that can do that.
Check that the problem will not sourced from the ROM installed on the Elephone G2
This part mainly concerns the people who root the Elephone G2 to install a ROM that is not original. Whenever this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Elephone G2 and the SIM card back to 1 of your operator’s shops.
