Fairphone 2: Unrecognized SIM card

You have just purchased an Fairphone 2 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Fairphone 2 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Fairphone 2 directly back. Certainly, there are a lot of methods to fix this issue. We will therefore discover in this content, what are the things to do and verify in order that the SIM card is recognized on your Fairphone 2.unrecognized-sim-card-Fairphone-2

What to do when ever the SIM card is not recognized on my Fairphone 2

In cases where the SIM card is not recognized on your Fairphone 2, below is a list of things that may help you determine the source of the issue, discover repairing the issue.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Fairphone 2 is to clean it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Fairphone 2

Oftentimes the issue might be caused by the location of the SIM card. In truth, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Fairphone 2 from reading the SIM card. To fix this issue, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on another telephone

To find out if the issue originates from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually modify the SIM card.

Try another SIM card on your Fairphone 2

In cases where the two previous steps do not give anything, it’s necessary to test another SIM card to find out if perhaps the issue originates from the card. Certainly, if perhaps other SIM card work on the Fairphone 2, it’s because the issue originates from the card. Otherwise, it’s at the level of the telephone that we will have to look.

Confirm that your Fairphone 2 is not Simlocker

In case you have tried a lot of SIM cards on the Fairphone 2 and non-e are recognized, the telephone may perhaps be Simlocker. It indicates that the Fairphone 2 will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that may do that.

Check that the problem doesn’t be caused by the ROM installed on the Fairphone 2

This part mainly concerns the people who root the Fairphone 2 to install a ROM that is not original. In cases where this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We suggest that you reinstall an original ROM and re-test it.

In cases where nothing functions

In cases where all the above solutions do not work, we recommend you to bring your Fairphone 2 and the SIM card back to 1 of your operator’s shops.