Occasionally, the Aquaris U displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from a lot of places. So, so that youre able to connect properly to the Wifi network with your Aquaris U, we decided to write this tuto. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you need to do on the Aquaris U. At last, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Aquaris U has an authentication problem on the Wifi network
Forget the Wifi network on your Aquaris U
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Aquaris U may display the text message: Authentication or authentication error . In the event that the problem comes from there, the answer is very simple. Just forget about the Wifi network in your Aquaris U. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is carried out, youre able to try again to connect to the Wifi network. If the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Aquaris U because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. Youre able to after that try to reconnect to the Wifi network with your Aquaris U. In the event that it still will not work, go to the next trick.
Retype Security password
Occasionally the authentication problem originates from the way you type the Wifi network security password. In fact, it’s sometimes subtle to type a security password Wifi on its Aquaris U. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several pc problems, the solution is from time to time extremely simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Aquaris U. After that try to reconnect with your Aquaris U.
Check box settings
In the event that none of the prior solutions did work, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your Aquaris U again to Wifi. In the event that the authentication problem persists, we advise that you contact your service provider or a telephone retail store.
