Oftentimes, the Alcatel 1b displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially come from several places. So, so that you’re able to connect properly to the Wifi network with your Alcatel 1b, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you must do on the Alcatel 1b. At last, we will see what it truly is important to do and check on your Wifi box.
How to proceed when the Alcatel 1b has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel 1b
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Alcatel 1b may display the text message: Authentication or authentication error . In the event that the trouble comes from there, the answer is fairly simple. Just forget about the Wifi network in your Alcatel 1b. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is done, you’re able to try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Alcatel 1b because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is incredibly basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Alcatel 1b. In the event that it still doesn’t work, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the solution you type the Wifi network security password. In truth, it truly is sometimes subtle to type a security password Wifi on its Alcatel 1b. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes incredibly simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel 1b. Then try to reconnect with your Alcatel 1b.
Check box settings
In the event that none of the prior solutions did work, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. Then try to connect your Alcatel 1b again to Wifi. In the event that the authentication trouble persists, we suggest that you contact your service provider or a telephone retail store.
