Sometimes, the Crosscall action X5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from a lot of places. So, so that you can connect properly to the Wifi network with your Crosscall action X5, we decided to produce this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you have to do on the Crosscall action X5. Finally, we will see what it’s important to do and check on your Wifi box.
What to do when the Crosscall action X5 has an authentication problem on the Wifi network
Forget the Wifi network on your Crosscall action X5
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Crosscall action X5 may display the text: Authentication or authentication error . In cases where the trouble comes from there, the answer is very simple. Just forget about the Wifi network in your Crosscall action X5. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is carried out, you can try again to connect to the Wifi network. If the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Crosscall action X5 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Crosscall action X5. In cases where it still doesn’t function, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the way you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Crosscall action X5. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is at times incredibly simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Crosscall action X5. Then try to reconnect with your Crosscall action X5.
Check box settings
In cases where none of the prior solutions did function, the problem could be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Crosscall action X5 again to Wifi. In cases where the authentication trouble carries on, we advise that you contact your service provider or a telephone store.
