Occasionally, the Crosscall core M5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly come from several places. So, so that you can connect properly to the Wifi network with your Crosscall core M5, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you need to do on the Crosscall core M5. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Crosscall core M5 has an authentication problem on the Wifi network
Forget the Wifi network on your Crosscall core M5
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Crosscall core M5 may display the text: Authentication or authentication error . If the problem comes from there, the solution is straightforward. Just forget about the Wifi network in your Crosscall core M5. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s done, you can try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Crosscall core M5 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You’re able to after that try to reconnect to the Wifi network with your Crosscall core M5. If it still does not work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the solution you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its Crosscall core M5. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Crosscall core M5. Then try to reconnect with your Crosscall core M5.
Check box settings
If none of the previous solutions did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If this is not the case, choose this option. Then try to connect your Crosscall core M5 again to Wifi. If the authentication problem continues, we advise that you contact your service provider or a telephone store.
