At times, the Sony Xperia C4 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you can connect properly to the Wifi network with your Sony Xperia C4, we decided to write this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you must do on the Sony Xperia C4. Finally, we will see what it’s important to do and check on your Wifi box.
What to do when the Sony Xperia C4 has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia C4
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Sony Xperia C4 may display the text: Authentication or authentication error . If perhaps the issue comes from there, the answer is quite easy. Simply forget about the Wifi network in your Sony Xperia C4. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Sony Xperia C4 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Sony Xperia C4. If perhaps it still doesn’t function, go to the next trick.
Retype Password
At times the authentication problem comes from the method you type the Wifi network password. Indeed, it’s sometimes subtle to type a password Wifi on its Sony Xperia C4. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is sometimes very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Sony Xperia C4. After that try to reconnect with your Sony Xperia C4.
Check box settings
If perhaps non-e of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your Sony Xperia C4 again to Wifi. If perhaps the authentication issue continues, we highly recommend that you contact your service provider or a telephone store.
