Occasionally, the Nokia Lumia 820 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you can connect properly to the Wifi network with your Nokia Lumia 820, we decided to write this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you need to do on the Nokia Lumia 820. Finally, we will see what it truly is necessary to do and check on your Wifi box.
How to proceed when the Nokia Lumia 820 has an authentication problem on the Wifi network
Forget the Wifi network on your Nokia Lumia 820
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Nokia Lumia 820 may display the text: Authentication or authentication error . In cases where the issue comes from there, the solution is straightforward. Simply forget about the Wifi network in your Nokia Lumia 820. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you can try again to connect to the Wifi network. If the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Nokia Lumia 820 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is incredibly basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Nokia Lumia 820. In cases where it still does not function, go to the next trick.
Retype Security password
Occasionally the authentication problem originates from the technique you type the Wifi network security password. Indeed, it truly is sometimes subtle to type a security password Wifi on its Nokia Lumia 820. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is at times incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Nokia Lumia 820. After that try to reconnect with your Nokia Lumia 820.
Check box settings
In cases where non-e of the previous solutions did function, the problem could be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. After that try to connect your Nokia Lumia 820 again to Wifi. In cases where the authentication issue carries on, we highly recommend that you contact your service provider or a telephone store.
