At times, the Nokia Lumia 710 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from a lot of places. So, so that you may connect properly to the Wifi network with your Nokia Lumia 710, we decided to produce this guide. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you have to do on the Nokia Lumia 710. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Nokia Lumia 710 has an authentication problem on the Wifi network
Forget the Wifi network on your Nokia Lumia 710
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Nokia Lumia 710 may display the message: Authentication or authentication error . In cases where the problem comes from there, the solution is quite simple. Just forget about the Wifi network in your Nokia Lumia 710. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is done, you may try again to connect to the Wifi network. If the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Nokia Lumia 710 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Nokia Lumia 710. In cases where it still does not work, go to the next trick.
Retype Password
At times the authentication problem originates from the solution you type the Wifi network password. In fact, it is sometimes subtle to type a password Wifi on its Nokia Lumia 710. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes incredibly simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Nokia Lumia 710. After that try to reconnect with your Nokia Lumia 710.
Check box settings
In cases where none of the prior solutions did work, the problem might be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your Nokia Lumia 710 again to Wifi. In cases where the authentication problem carries on, we recommend that you contact your service provider or a telephone retail store.
