Sometimes, the HTC Desire 825 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly result from many places. So, so that you may connect properly to the Wifi network with your HTC Desire 825, we decided to produce this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the HTC Desire 825. At last, we will see what it’s necessary to do and check on your Wifi box.
What to do when the HTC Desire 825 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 825
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your HTC Desire 825 may display the text message: Authentication or authentication error . If perhaps the issue comes from there, the solution is quite simple. Just forget about the Wifi network in your HTC Desire 825. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is done, you may try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the HTC Desire 825 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your HTC Desire 825. If perhaps it still will not work, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the solution you type the Wifi network security password. In truth, it’s sometimes subtle to type a security password Wifi on its HTC Desire 825. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is at times extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Desire 825. After that try to reconnect with your HTC Desire 825.
Check box settings
If perhaps non-e of the prior solutions did work, the problem might be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your HTC Desire 825 again to Wifi. If perhaps the authentication issue remains, we recommend that you contact your service provider or a telephone retail store.
