At times, the HTC 10 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from several places. So, so that you can actually connect properly to the Wifi network with your HTC 10, we decided to write this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the HTC 10. At last, we will see what it is actually required to do and check on your Wifi box.
How to proceed when the HTC 10 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC 10
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC 10 may display the text: Authentication or authentication error . If perhaps the trouble comes from there, the solution is quite easy. Just forget about the Wifi network in your HTC 10. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s carried out, you can actually try again to connect to the Wifi network. In the event that the trouble is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the HTC 10 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your HTC 10. If perhaps it still does not function, go to the next trick.
Retype Password
At times the authentication problem comes from the way you type the Wifi network password. In fact, it is actually sometimes subtle to type a password Wifi on its HTC 10. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is from time to time very simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC 10. After that try to reconnect with your HTC 10.
Check box settings
If perhaps none of the previous answers did function, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your HTC 10 again to Wifi. If perhaps the authentication trouble remains, we suggest that you contact your service provider or a telephone retail store.
