Sometimes, the HTC Desire 300 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by many places. So, so that you may connect properly to the Wifi network with your HTC Desire 300, we decided to write this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you have to do on the HTC Desire 300. Finally, we will see what it is necessary to do and check on your Wifi box.
How to proceed when the HTC Desire 300 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 300
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC Desire 300 may display the message: Authentication or authentication error . If the issue comes from there, the solution is straightforward. Simply forget about the Wifi network in your HTC Desire 300. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s done, you may try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the HTC Desire 300 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your HTC Desire 300. If it still doesn’t work, go to the next trick.
Retype Security password
Sometimes the authentication problem originates from the technique you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its HTC Desire 300. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is from time to time incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC Desire 300. Then try to reconnect with your HTC Desire 300.
Check box settings
If non-e of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. Then try to connect your HTC Desire 300 again to Wifi. If the authentication issue carries on, we highly recommend that you contact your service provider or a telephone store.
