It may have happened to you when you travel abroad, or when you changed operators, you cannot connect to the internet or can not send pictures. If so, it’s probably because of the APN seted up on your Alcatel One Touch Go Play. So we therefore decided to write this article to solve this situation. We will initially observe what a APN is. We will see in a second time how to configure an APN on your Alcatel One Touch Go Play. Finally, we will see in which situations you need to change the APN on the Alcatel One Touch Go Play.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Alcatel One Touch Go Play to connect to the internet and receive MMS. An incorrectly seted up APN can thus prevent your Alcatel One Touch Go Play from receiving MMS or connecting to the internet. You should know that each operator has a different APN of their own.
How you can configure an APN on your Alcatel One Touch Go Play
If you wish to configure an APN on your Alcatel One Touch Go Play, you will have to go to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You’ll have to go to Advanced Settings and ultimately Access Point Names . Once you’re there, you need to click on the three dots at the top right of the screen and choose New APN . You’ll then access a form that you will have to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the net and copy it into the form. As a general rule, the APN of each operator are very easily findable. You have to do it again twice the procedure on your Alcatel One Touch Go Play. Indeed, you need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Alcatel One Touch Go Play?
As a general rule, you don’t necessarily need to configure an APN on your Alcatel One Touch Go Play as this is usually done automatically. Nevertheless, there are some circumstances that need the setup of an APN on your Alcatel One Touch Go Play. This is for example the case if you purchased your used Alcatel One Touch Go Play and that the person who sold it to you was with a different operator than yours. This can also be the case if you’re traveling abroad and consequently change your SIM card.
