It may have happened to you when you travel abroad, or when you have changed operators, you cannot connect to the web or can not send MMS. If so, it’s probably because of the APN seted up on your Alcatel One Touch Idol Alpha. So we therefore decided to draft this post to fix this situation. We will 1st see what a APN is. We will see in a second time how to configure an APN on your Alcatel One Touch Idol Alpha. Finally, we will see in which situations you have to modify the APN on the Alcatel One Touch Idol Alpha.
What is an APN
The APN means Access Point Name. The APN therefore represents a set of connection data. This connection data allows your Alcatel One Touch Idol Alpha to connect to the web and receive MMS. An incorrectly seted up APN can nevertheless prevent your Alcatel One Touch Idol Alpha from receiving MMS or connecting to the internet. You should know that each operator has a different APN of their own.
The right way to configure an APN on your Alcatel One Touch Idol Alpha
If you desire to set up an APN on your Alcatel One Touch Idol Alpha, you must navigate to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You will need to navigate to Advanced Settings and then finally Access Point Names . Once you are there, you must click on the three dots at the top right of the screen and select New APN . You will then access a form that you must fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Normally, the APN of each operator are quickly findable. You have to repeat two times the operation on your Alcatel One Touch Idol Alpha. Certainly, you will need an APN for internet and an APN for MMS.
In which case should you set up an APN on your Alcatel One Touch Idol Alpha?
In general, you don’t necessarily need to configure an APN on your Alcatel One Touch Idol Alpha as normally, this is done automatically. However, there are some cases that need the configuration of an APN on your Alcatel One Touch Idol Alpha. This is for example the case if you purchased your used Alcatel One Touch Idol Alpha and that the person who sold it to you was with a different operator than yours. This can also be the case if you’re traveling abroad and therefore change your SIM card.
