You have just purchased an Elephone Trunk and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Elephone Trunk does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Elephone Trunk directly back. Certainly, there are a lot of methods to fix this issue. We will consequently see in this article, what are the stuff to do and confirm in order that the SIM card is recognized on your Elephone Trunk.
What to do when ever the SIM card is not recognized on my Elephone Trunk
In the event that the SIM card is not recognized on your Elephone Trunk, below is a list of stuff that can help you discover the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Elephone Trunk is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Elephone Trunk
Oftentimes the issue might come from the location of the SIM card. In truth, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Elephone Trunk from reading the SIM card. To fix this issue, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the issue comes from the SIM card, you can test it on another phone and you will have your answer. In case it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Elephone Trunk
In the event that the two previous steps do not give anything, it is required to test another SIM card to find out if the issue comes from the card. Certainly, if other SIM card work on the Elephone Trunk, it is because the issue comes from the card. Otherwise, it is at the level of the phone that we will have to look.
Verify that your Elephone Trunk is not Simlocker
If you have tried a lot of SIM cards on the Elephone Trunk and non-e are recognized, the phone might be Simlocker. This means that the Elephone Trunk will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that can do that.
Check that the problem does not come from the ROM installed on the Elephone Trunk
This part mainly concerns the people who root the Elephone Trunk to install a ROM that is not initial. In the event that this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We advise that you reinstall an initial ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Elephone Trunk and the SIM card back to one of your operator’s shops.
