Occasionally, the Alcatel One Touch Scribe displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by a lot of places. So, so that you can connect properly to the Wifi network with your Alcatel One Touch Scribe, we decided to produce this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you need to do on the Alcatel One Touch Scribe. At last, we will see what it truly is necessary to do and check on your Wifi box.
How to proceed when the Alcatel One Touch Scribe has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel One Touch Scribe
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Alcatel One Touch Scribe may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is straightforward. Just forget about the Wifi network in your Alcatel One Touch Scribe. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Alcatel One Touch Scribe because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is extremely basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Alcatel One Touch Scribe. In cases where it still will not function, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the technique you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its Alcatel One Touch Scribe. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is from time to time extremely simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel One Touch Scribe. Then try to reconnect with your Alcatel One Touch Scribe.
Check box settings
In cases where non-e of the prior answers did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Alcatel One Touch Scribe again to Wifi. In cases where the authentication trouble remains, we recommend that you contact your service provider or a telephone store.
