Vivo Z5i: Unrecognized SIM card

You have just bought an Vivo Z5i and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Vivo Z5i does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Vivo Z5i directly back. In truth, there are a lot of techniques to fix this trouble. We will therefore see in this tuto, what are the things to do and confirm to ensure the SIM card is recognized on your Vivo Z5i.unrecognized-sim-card-Vivo-Z5i

How to proceed when the SIM card is not recognized on my Vivo Z5i

If perhaps the SIM card is not recognized on your Vivo Z5i, below is a list of things that can help you determine the source of the trouble, see repairing the trouble.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Vivo Z5i is to clean it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Vivo Z5i

From time to time the trouble might sourced from the location of the SIM card. In truth, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo Z5i from reading the SIM card. To fix this trouble, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on another smartphone

To find out if the trouble comes from the SIM card, you may test it on another phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.

Try another SIM card on your Vivo Z5i

If perhaps the two previous steps do not give anything, it can be necessary to test another SIM card to find out if the trouble comes from the card. In truth, if other SIM card function on the Vivo Z5i, it can be because the trouble comes from the card. Otherwise, it can be at the level of the smartphone that we will have to look.

Confirm that your Vivo Z5i is not Simlocker

In case you have tried a lot of SIM cards on the Vivo Z5i and non-e are recognized, the smartphone could be Simlocker. This implies that the Vivo Z5i will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that can do that.

Check that the problem does not sourced from the ROM installed on the Vivo Z5i

This part mainly concerns the people who root the Vivo Z5i to install a ROM that is not initial. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.

If perhaps nothing works

If perhaps all the above solutions do not work, we advise you to bring your Vivo Z5i and the SIM card back to one of your operator’s shops.