You have just bought an Vivo Z5 and when you turn it on, it displays the following error text: SIM card not recognized. From time to time the Vivo Z5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Vivo Z5 directly back. Certainly, there are a lot of tips to fix this problem. We will consequently observe in this tuto, what are the stuff to do and confirm in order that the SIM card is recognized on your Vivo Z5.
What to do when ever the SIM card is not recognized on my Vivo Z5
In cases where the SIM card is not recognized on your Vivo Z5, below is a list of stuff which could help you identify the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Vivo Z5 is to wash it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Vivo Z5
From time to time the problem may possibly result from the tracking of the SIM card. In truth, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo Z5 from reading the SIM card. To fix this problem, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem originates from the SIM card, you’re able to test it on a different phone and you will have your answer. If it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Vivo Z5
In cases where the two previous steps do not give anything, it can be necessary to test a different SIM card to find out whenever the problem originates from the card. Certainly, whenever other SIM card function on the Vivo Z5, it can be because the problem originates from the card. Otherwise, it can be at the level of the telephone that we will have to look.
Verify that your Vivo Z5 is not Simlocker
In case you have tried a lot of SIM cards on the Vivo Z5 and non-e are recognized, the telephone could possibly be Simlocker. This means that the Vivo Z5 will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net which could do that.
Check that the problem will not result from the ROM installed on the Vivo Z5
This part mainly concerns the people who root the Vivo Z5 to install a ROM that is not initial. In cases where this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we advise you to bring your Vivo Z5 and the SIM card back to 1 of your operator’s shops.
