From time to time, the Vivo Z1 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from many places. So, so that you may connect properly to the Wifi network with your Vivo Z1, we decided to write this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Vivo Z1. At last, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Vivo Z1 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Z1
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Vivo Z1 may display the message: Authentication or authentication error . Whenever the trouble comes from there, the solution is very simple. Just forget about the Wifi network in your Vivo Z1. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you may try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Vivo Z1 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Vivo Z1. Whenever it still doesn’t function, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the method you type the Wifi network password. In truth, it can be sometimes subtle to type a password Wifi on its Vivo Z1. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of pc problems, the solution is from time to time incredibly simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo Z1. After that try to reconnect with your Vivo Z1.
Check box settings
Whenever none of the previous answers did function, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Vivo Z1 again to Wifi. Whenever the authentication trouble remains, we advise that you contact your service provider or a telephone retail store.
