Oftentimes, the Vivo Y9s displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially originate from many places. So, so that you may connect properly to the Wifi network with your Vivo Y9s, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Vivo Y9s. Finally, we will see what it truly is important to do and check on your Wifi box.
How to proceed when the Vivo Y9s has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y9s
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Vivo Y9s may display the text: Authentication or authentication error . If the trouble comes from there, the solution is quite simple. Just forget about the Wifi network in your Vivo Y9s. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is done, you may try again to connect to the Wifi network. If the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Vivo Y9s because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Vivo Y9s. If it still does not work, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the solution you type the Wifi network password. Certainly, it truly is sometimes subtle to type a password Wifi on its Vivo Y9s. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is from time to time very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo Y9s. Then try to reconnect with your Vivo Y9s.
Check box settings
If non-e of the previous answers did work, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If this is not the case, select this option. Then try to connect your Vivo Y9s again to Wifi. If the authentication trouble remains, we suggest that you contact your service provider or a telephone retail store.
