At times, the Vivo Y7s displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you can connect properly to the Wifi network with your Vivo Y7s, we decided to write this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you have to do on the Vivo Y7s. At last, we will see what it can be required to do and check on your Wifi box.
What to do when the Vivo Y7s has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y7s
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Vivo Y7s may display the message: Authentication or authentication error . If the problem comes from there, the solution is quite simple. Simply forget about the Wifi network in your Vivo Y7s. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Vivo Y7s because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Vivo Y7s. If it still will not work, go to the next trick.
Retype Security password
At times the authentication problem originates from the method you type the Wifi network security password. In truth, it can be sometimes subtle to type a security password Wifi on its Vivo Y7s. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many pc problems, the solution is occasionally very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo Y7s. Then try to reconnect with your Vivo Y7s.
Check box settings
If non-e of the previous answers did work, the problem could be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. Then try to connect your Vivo Y7s again to Wifi. If the authentication problem carries on, we highly recommend that you contact your service provider or a telephone retail store.
