Occasionally, the Vivo Y17 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from many places. So, so that you may connect properly to the Wifi network with your Vivo Y17, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you need to do on the Vivo Y17. At last, we will see what it is necessary to do and check on your Wifi box.
How to proceed when the Vivo Y17 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y17
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Vivo Y17 may display the message: Authentication or authentication error . In cases where the trouble comes from there, the solution is quite simple. Simply forget about the Wifi network in your Vivo Y17. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s carried out, you may try again to connect to the Wifi network. If the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Vivo Y17 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Vivo Y17. In cases where it still will not function, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the solution you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its Vivo Y17. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is at times extremely simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo Y17. After that try to reconnect with your Vivo Y17.
Check box settings
In cases where none of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. After that try to connect your Vivo Y17 again to Wifi. In cases where the authentication trouble persists, we highly recommend that you contact your service provider or a telephone store.
