Oftentimes, the Vivo Y16 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Vivo Y16, we decided to write this tuto. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you must do on the Vivo Y16. Finally, we will see what it is important to do and check on your Wifi box.
How to proceed when the Vivo Y16 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y16
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Vivo Y16 may display the text message: Authentication or authentication error . If the issue comes from there, the solution is quite easy. Just forget about the Wifi network in your Vivo Y16. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is done, you’re able to try again to connect to the Wifi network. If the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Vivo Y16 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Vivo Y16. If it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the solution you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its Vivo Y16. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is sometimes incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo Y16. After that try to reconnect with your Vivo Y16.
Check box settings
If non-e of the prior solutions did function, the problem may perhaps be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the case, select this option. After that try to connect your Vivo Y16 again to Wifi. If the authentication issue remains, we advise that you contact your service provider or a telephone retail store.
