At times, the Umidigi Z1 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you can connect properly to the Wifi network with your Umidigi Z1, we decided to produce this guide. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you must do on the Umidigi Z1. At last, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Umidigi Z1 has an authentication problem on the Wifi network
Forget the Wifi network on your Umidigi Z1
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Umidigi Z1 may display the text: Authentication or authentication error . Whenever the problem comes from there, the solution is quite easy. Simply forget about the Wifi network in your Umidigi Z1. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s carried out, you can try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Umidigi Z1 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s incredibly basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Umidigi Z1. Whenever it still does not work, go to the next trick.
Retype Password
At times the authentication problem comes from the technique you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Umidigi Z1. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many pc problems, the solution is from time to time incredibly simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Umidigi Z1. After that try to reconnect with your Umidigi Z1.
Check box settings
Whenever non-e of the previous answers did work, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. After that try to connect your Umidigi Z1 again to Wifi. Whenever the authentication problem carries on, we recommend that you contact your service provider or a telephone store.
