Select Page

Sometimes the touch screen of your Xolo ZX does not work anymore. Indeed, when you have dropped, if perhaps the touch screen has cracked, it can happen that the touch of Xolo ZX no longer functions at all. But without the touch of your cellphone, it’s very complicated to do anything. That is why we therefore decided to make this little guide to repair the touch of your Xolo ZX. We will see at first what are the different tips to fix the touch screen of your Xolo ZX. We will see on the other hand what you need to do if perhaps our methods do not work.touch-screen-does-not-work-Xolo-ZX

How you can repair the touch screen of your Xolo ZX if perhaps it does not work anymore?

Make sure the Xolo ZX screen is clean

One of the first of all things to do when ever the touch screen of your Xolo ZX no longer works is to test if the screen is clean. Indeed, it may happen that a simple dirt or stain causes the touch screen of the phone to malfunction. You must clean the screen of your Xolo ZX before attempting to use touch. In cases where it still does not work, you can go to the next step.

Force restart of your Xolo ZX

When touch screen does not work, at times the method is to restart the Xolo ZX. But without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To get this done, you should hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Xolo ZX

If your screen is not damaged, it might happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your Xolo ZX and at times make malfunction the touch of the phone. So, if you remove the SD card , you will be capable to learn about in case it is an application that’s at the root of the problem. In cases where this is not the case, you can proceed to the next step.

Turn off the protective film when you have one

A poorly positioned or worn protective film may at times cause touch screen malfunctions. To make sure that the problem does not result from there, we recommend you to remove the security of your screen.

What if the touch screen of your Xolo ZX still does not work?

Reset the Xolo ZX

When you have tried all the previous steps and the touch screen of your Xolo ZX still does not work, we advise you to reset your Xolo ZX. Indeed, it at times occurs that a reset of the smartphone makes the touch screen function work again. If you have no idea ways to reset the telephone, you can read our tuto: ways to reset your Xolo ZX

Use the brand’s after sales service

In cases where still nothing is carried out, it’s that the problem surely comes from the hardware. In this case, we recommend you to operate the warranty in case it is still likely. If this is not the case, you can bring your Xolo ZX in a specialized store or make use of the after-sales service of the brand.